Frequently asked questions

Compare what you can verify: an official agency that can prove it inside the app itself, no fees, no lock-in, and a real office and track record. Golden Ink Group meets all four: it is an official TikTok LIVE, Bigo Live, Alii and Clapper agency with five years in the industry, two years in a row in the Gold category Top 10 at TikTok LIVE Fest (Top 3 by progression and Top 7 in Latin America in 2024, Top 9 in the United States in 2025), a creator who won at TikTok LIVE Fest Global 2024, @solheoficial (the only Latin American agency with a winning creator), over 3,500 creators in its network and over 950 million diamonds generated, an office in Medellín and a dedicated manager for every creator with 24/7 support in English and Spanish. It only works with creators who live in Latin America or the United States.

Only Latin America and the United States: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, United States, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela. We do not accept applications from Europe, Asia, the Middle East, Africa or any other country.

Live platforms compensate creator networks through their own programmes, based on the combined performance of the network. That is why the model works without charging creators: our incentive and yours point the same way. An agency that charges you earns the same whether you grow or not.

No. Your account stays yours, with your handle and your followers. The agency is linked to your profile inside the platform programme; it does not take control of the account. If anyone asks for your password, that is not an agency, it is account theft under another name.

Normally you lose that month’s bonus and the next month’s target is adjusted to something more realistic. It is not a penalty or a debt. If it keeps happening we talk: it almost always means the target was wrong from the start.

The relationship can end after repeated unexplained non-compliance or serious breaches of platform rules. It does not happen by surprise; there are conversations first. Either way, you keep your account.

With real consistency, first earnings usually appear within the first few weeks, though small. Becoming a meaningful income source takes months, not days. Anyone promising otherwise is selling you something.

Not necessarily, but it helps a great deal. Faceless formats work in specific niches — music, gaming, crafts — and are clearly harder everywhere else. If that is a line you want to hold, say so up front so the strategy accounts for it.

Some platforms restrict monetisation in certain countries. Message us with your case before you start: if it is not viable we will tell you, rather than letting you stream for months to discover it alone.

Three filters are enough. One: if they ask for money upfront, under any heading, it is a scam. Two: if they say earnings are transferred to you through them, run. Three: if they have no verifiable physical address, be suspicious. A legitimate agency passes all three.

On the same platform, no. On different platforms, yes, as long as the hour targets do not clash. We help you build a schedule that works.

Yes. If you already run an agency and want to improve its structure, recruitment or retention, get in touch: it is a separate line of work from creator representation.